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At Women’s Health Specialists, we care about you and your family and understand that preparing for and having surgery can be very unsettling. Our unique surgical team is committed to providing you with the highest quality of care and is here to make this process as easy for you as possible. This brochure is a guide through the surgical process. We look forward to working with you. Please feel free to call should you have any questions during this process.
The scheduling process begins after your visit with the surgeon. Your surgeon reviews your chart, provides the surgical orders to our pre-operative surgical team. The preoperative team then begins coordinating the surgeon’s orders with the hospitals, your insurance company and other affiliates needed in planning your surgery. Within 3 to 5 days after your visit, a coordinator will contact you offering several dates for surgery you may choose. We understand you may be anxious to schedule your procedure and that you may have family scheduling issues when planning your surgery. We will be happy to accommodate your needs as much as possible and appreciate your flexibility.
IT IS EXTREMELY IMPORTANT TO PLAN AND CHOOSE YOUR
DATE CAREFULLY!
We understand that the “unexpected” can arise and that changes may be necessary.
It is very important to limit as many changes as possible. Any change in your procedure can affect every procedure scheduled that day.
Please note: Once you have chosen your surgery date, if you much reschedule the date or time, you will be charged a $50.00 administrative fee.
Please contact our office and speak with our surgical team to make any changes. The hospital will not be able to reschedule your surgery if needed.
Once you have selected your surgical date, you will receive a surgical packet that will contain your surgical confirmation, pre and post operative instructions.
Once surgery has been confirmed, you may be contacted with a new arrival time. This only happens if another case has been moved, or a conflict with equipment needed for your procedure arises. We apologize for any inconvenience and appreciate your flexibility.
PRE-OPERATIVE TEAM:
Our surgical scheduling team will coordinate, schedule and prepare you for your surgery. We will work directly with your surgeon and are available to assist you throughout your surgical process. Please do not hesitate to contact us at any time.
(301) 770-4967 ext. 125 or ext. 132 (301) 468-0368 fax
OPERATIVE TEAM:
SURGEONS
Albert J. Steren, M.D., FACOG
James F. Barter, M.D., FACOG
Diane J. Snyder, M.D., FACOG
Carolynn M. Young, M.D., FACOG
Amy Levav, M.D., FACOG
Other members of your operative team may include hospital staff, a physician assistant or resident and anesthesiologist.
POST-OPERATIVE TEAM:
Our Triage Nurses are available to assist you anytime regarding any medication issues, results, emergencies or clinical problems that arise either pre or post-operatively.
(301) 770-4967, prompt 5. You may speak with any of our nurses.
Your pre-operative team will contact your insurance company to obtain verification and authorization for your procedure. It is imperative that we receive accurate insurance and demographic information. Please notify us immediately should you have a change in insurance policy so we may obtain the proper authorization for your procedure.
Please be aware that you are responsible for any co-pays or deductibles per your insurance plan.
Most procedures require pre-authorization before surgery. This can take several days. If we are unable to obtain an authorization before surgery, we will need to reschedule, to protect you from receiving costly medical bills.
Our billing department will contact you regarding your surgical fees and payment options. Our billing department can be reached at (301) 770-4967.
If you would like to request a letter of leave for work, we will be happy to provide a letter from your physician confirming your surgery date, the hospital and the approximate date of return to work. If your employer or insurance company requires specific forms to be completed, you will need to complete the disability intake form. Click here to download and print the form. You may fax the form with your credit card form of payment or you may bring in the form with you other forms for completion. You may also mail the form with your payment to:
Women’s Health Specialists
Attn: Disability
6301 Executive Blvd.
Rockville, MD 20852
(301) 770-3209 Fax
Please leave instructions as to the specific dates, the amount of time you are requesting off, and where to return your completed forms. Your signature is required giving the practice permission to release your medical information. Disability forms are very specific and require us to provide your diagnosis and your surgical procedure.
Please allow 2 to 3 weeks to complete your forms. There is a $50.00 administrative fee for each form.
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